One Deerfield Place

733 Osterman, Deerfield

Property Manager

Luisa Gonzalez

Service Coordinator

Sandie Bowman

Maintenance Request Form

DO NOT use this form for emergencies. If this is an emergency, call 911 or HODC’s Emergency Pager at 224-374-2197.

Emergency Pager

HODC’s emergency pager is for urgent situations outside of normal business hours.

224-374-2197

Monday—Friday Before 9AM and After 5PM

Saturday—Sunday/HolidaysAll Day


Examples of Emergencies:

  • No heat in the winter
  • Serious plumbing leak or sewer stoppage
  • No electricity (call Com Ed first)
  • No gas (call Nicor first)

How to Use the Emergency Pager:

  1. Dial 847-355-3708
  2. After the recording and beep you will have about 15 seconds to leave your name, number and nature of the emergency.
  3. You will receive a call back confirming receipt of call and instructions regarding maintenance’s arrival.
  4. Arrival time may be up to 2 hours.